Enabling IMAP, POP and SMTP

Many email providers disable IMAP, POP and SMTP access by default. If you’re directed to this page by an Auth-Email support message, use the guides linked below to help find and configure the settings for your chosen email provider. Once you’ve enabled access, your account will be available through Auth-Email using the settings shown on your dashboard.

Outlook, Windows Live Mail, and Hotmail

• Enable IMAP or POP for your account.
• SMTP is always enabled.

Microsoft 365, Office 365, and Exchange Online (for administrators)

• IMAP and POP are enabled by default, but can be disabled by administrators. If this is the case, you will need to re-enable these protocols to use them with Auth-Email.
• SMTP is disabled by default for new organizations and tenants. To enable SMTP, follow Microsoft’s instructions to enable SMTP AUTH. This can be configured either at an organizational level, or per user.
  • You do not need to enable basic (password-based) SMTP AUTH to use Auth-Email, but Microsoft’s documentation does not always clearly distinguish between authentication types, which can cause confusion.
  • Changes in your Entra / Azure setup (such as changing your security defaults) can cause SMTP connections to be refused even if your SMTP AUTH configuration has not changed.
  • 💡  See our SMTP AUTH troubleshooting guide for more details and suggested fixes.

Gmail

• Enable POP for your Gmail account.
• IMAP and SMTP are always enabled.

Google Workspace (for administrators)

• Enable IMAP and POP for Google Workspace accounts.
• SMTP is always enabled.

Fastmail

• IMAP, POP, and SMTP are always enabled.

Yahoo and all Yahoo-branded providers (Xfinity, Cox, Sky, Comcast, AT&T, etc.)

• IMAP, POP, and SMTP are always enabled.

AOL and Verizon

• IMAP, POP, and SMTP are always enabled.

Yandex

• Enable mail client access to use IMAP, POP, and SMTP with your account.

VK Mail and Mail.ru

• IMAP, POP, and SMTP are always enabled.

Legacy Xfinity and Comcast

• Xfinity and Comcast accounts have now moved to a Yahoo-provided service. In most cases you should now refer to the Yahoo section above.
• If you have a legacy Xfinity or Comcast account that has not yet been migrated, you may need to follow the instructions to enable third-party access to allow IMAP, POP, and SMTP access to your account.